A 4-star hotel in Manama is hiring a professional and customer-focused Female Receptionist for its front office team. The role involves welcoming guests, handling hotel reception tasks, and making sure guest requests are handled properly.
Job Details
- Position: Female Receptionist
- Location: Manama, Bahrain
- Job Type: Full-Time
- Industry: Hotel / Hospitality
- Experience: Previous hotel or front-office experience preferred
Receptionist Responsibilities
- Welcome hotel guests and assist them in a professional manner.
- Handle hotel check-in and check-out procedures.
- Answer guest questions and handle requests or complaints.
- Manage reservations and other front-desk duties.
- Keep guest records accurate using the IDS hotel management system.
- Coordinate with housekeeping and other hotel departments.
- Process guest payments and maintain front-office documents.
- Provide friendly and professional customer service throughout the guest’s stay.
Requirements
- Fluent Arabic communication is mandatory.
- Knowledge of IDS is mandatory.
- Good English communication skills.
- Previous hotel reception or front-office experience is preferred.
- Strong customer service and interpersonal skills.
- Professional appearance and a positive attitude.
- Able to work shifts, weekends, and public holidays when required.
What Does This Hotel Receptionist Do?
The receptionist will be the main point of contact for hotel guests at the front desk. Daily work includes guest check-in and check-out, reservations, guest records, payments, requests, and coordination with other hotel departments.
How to Apply
Interested candidates can send their CV to:
Email: recruitment@harboursuiteshotel-bh.com
FAQs
Is Arabic required for this position?
Yes. Fluent Arabic communication is mandatory.
Is IDS experience required?
Yes. Knowledge of the IDS hotel management/front-office system is mandatory.
Is English required?
Yes. Good English communication skills are required.
Is this a full-time position?
Yes, this is a full-time hotel receptionist position.
Will the receptionist work weekends and holidays?
Yes. The role requires flexibility to work shifts, weekends, and public holidays when needed.
